Privacy Policy
Last updated: 19/09/2024
At Elm Clarke, I am committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy outlines how I collect, use, and protect the information you provide when you use my website, services, or communicate with me.
1. Information I Collect
When you use my website or services, I may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and any other information you provide when filling out forms, signing up for newsletters, or making inquiries.
Payment Information: If you make a booking or purchase, I may collect billing information, including your credit card or payment details, through secure third-party payment processors.
Event Details: If you inquire about or book my services, I may collect information about your event, such as the date, location, and specific requirements.
Website Usage Data: This includes non-personal data such as your IP address, browser type, and information about how you interact with my website, which is collected through cookies or similar technologies.
2. How I Use Your Information
I use the information you provide to:
Communicate with you regarding inquiries, bookings, and events.
Provide you with services and ensure a smooth experience when using my website.
Process payments securely.
Send you updates, promotional content, and marketing communications (you can opt-out at any time).
Improve my website, services, and customer experience by analysing user data.
3. How I Protect Your Information
I take your privacy seriously and use industry-standard security measures to protect your personal data. This includes encryption, secure servers, and restricted access to sensitive information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, so I cannot guarantee its absolute security.
4. Sharing Your Information
I do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
Service Providers: I may share your information with trusted third parties who help me operate my website, process payments, or provide services. These providers are obligated to keep your information secure and confidential.
Legal Requirements: I may disclose your personal information if required by law or in response to valid legal processes.
5. Your Rights
You have the right to:
Access: Request a copy of the personal data I hold about you.
Correction: Ask for any inaccuracies in your information to be corrected.
Deletion: Request the deletion of your personal data where applicable.
Restriction of Processing: Object to or request that I limit how I process your personal data.
To exercise any of these rights, please contact me at contact@elmclarke.co.uk.
6. Cookies
Cookies are small text files stored on your device to improve website performance and user experience. I use cookies to:
Track website traffic and visitor behaviour to improve site functionality.
Recognise returning visitors for a better user experience.
You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of my website.
7. Third-Party Links
My website may contain links to third-party websites. Please note that I am not responsible for the privacy practices of these external sites. I encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
I reserve the right to update this privacy policy from time to time. Any changes will be posted on this page, so please review it periodically.
9. Contact Information
If you have any questions or concerns about this privacy policy or how your information is handled, please contact me at:
Elm Clarke | The Event Artist
contact@elmclarke.co.uk
By using my website or services, you consent to the terms of this privacy policy.